The market has changed. I\u2019m sure this is not news to you; it\u2019s prevalent in almost every function across every industry. <\/p>\n
Hiring talent is becoming increasingly competitive as businesses recover from the pandemic, returning their workforces to pre-covid levels or even growing their workforce. But many people remain uncertain about leaving secure employment for a new role. As a result, hiring managers are seeing fewer applications than pre-covid when advertising the same positions, and when a great candidate does apply, they\u2019re often counteroffered, sometimes up to 40%! <\/p>\n
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I have always seen myself as a recruitment consultant, not a recruiter. But, did you know there\u2019s a difference? Recruiters typically have gained a bad rap; they churn and burn, they don\u2019t care about their candidates or their clients\u2019 businesses. They see people as numbers, just want to their fee the quickest way possible, and will cut corners to do so. <\/p>\n<\/p>\n
Recruitment Consultants, on the other hand, consult. We are specialists in our industry. We add value to our services and partner with businesses to understand what makes their business tick and where they want to take their business. Oh, and we are connected to the very best talent in Australia! So, who would you rather partner with? <\/p>\n<\/p>\n
Various associations govern the recruitment industry; the most notable in Australia and New Zealand is the RCSA, of which Fuse Recruitment is a Corporate Member. The RCSA sets the benchmark for professionalism through standard-setting, education, research and business advisory support to member firms and accredited professionals. All RCSA members are bound by the Code for Professional Conduct which is underpinned by a comprehensive disciplinary and dispute resolution procedure. <\/p>\n
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When you buy a pair of shoes, you don\u2019t expect to take them home and pay the supplier once you wear them. That\u2019s because the shoes are a tangible commodity, and the purchase results in your ownership of an item. <\/p>\n<\/p>\n
Services, however, are intangible. They usually cannot be seen, tasted, felt, heard, or smelled before they are purchased. Services are inseparable from their production because they are typically produced and consumed simultaneously. <\/p>\n<\/p>\n
Recruitment is a service. <\/p>\n<\/p>\n
Scenario 1 <\/p>\n
You\u2019ve decided to add an extension to your home; you would love a gym! The pandemic has meant you\u2019re at home a lot more, which has prompted you to commit to getting healthy finally. You call a few builders; one stands out. They\u2019ve previously built a gym, have an excellent reputation and can work to an agreeable timeline. Your builder requires a deposit upfront to secure timber, labour, and outsourced material. Then, without a second thought, you write a cheque, knowing this amount will be deducted from the final invoice. <\/p>\n<\/p>\n
Scenario 2 <\/p>\n
Your business is booming in this candidate short market. It\u2019s time to grow your team, but you don\u2019t have the time or the resources to source a new Production Manager, so you turn to a recruitment specialist. You tell them what you need; they post job ads online (\u2248$500) and access third-party databases (\u2248$500). They spend 12 hours posting ads, searching databases, reviewing applications, calling numerous candidates, screening candidates, interviewing candidates in person. Not to mention the amount of time and effort put into selling a role in a market where people are reluctant to move. Before you even interview a candidate, thousands of dollars have gone into the process (that\u2019s like waiting until your builder has put up the frames and added the roof!). Let\u2019s call these \u2018production costs\u2019 of recruitment. <\/p>\n
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Scenario 1 <\/p>\n
You haven\u2019t paid a deposit to your builder for his time or the materials yet. But wait, you\u2019ve changed your mind, and you don\u2019t want a gym anymore; you want a pool! Do you expect to not pay the builder for his time or materials for starting the gym for you? <\/p>\n<\/p>\n
Scenario 2 <\/p>\n
Your Recruitment Consultant has been working on your role for two weeks now and you haven\u2019t paid a deposit. They\u2019ve posted ads online, searched through thousands of candidates to find precisely what you\u2019re looking for, and in total, 20 hours have gone into the search so far. But wait. you\u2019ve changed your mind and decided to promote internally for the Production Manager, so you don\u2019t need recruitment services anymore. That\u2019s 20 hours of wages, plus production costs, the Recruitment Consultant will not be reimbursed for. <\/p>\n<\/p>\n
The two scenarios\u2019 above show the difference in perception when there is a tangible and intangible service offering. But there actually is a product in recruitment \u2013 it\u2019s the candidate. We are the only industry where our product walks, talks, has emotions, and decides whether to be sold to the buyer or accept a counteroffer! <\/p>\n
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You know, there\u2019s a lot more to recruitment than it appears! Most people think we just list an advert on SEEK and wait for people to apply. And while listing an ad is a tiny part of the process, it\u2019s actually the least effective in the current candidate short market. <\/p>\n
There are clear benefits for both the employer and job seeker when a role is or \u2018retained\u2019 (a small percentage paid upfront, an engagement fee). I\u2019ve broken these down further: <\/p>\n<\/p>\n
Employer <\/p>\n
Job Seeker <\/p>\n
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If I haven\u2019t already made it obvious, Fuse Recruitment works on a retained basis. That means, when you submit a job requirement to us, we require a partial payment upfront \u2013 deposit, engagement fee, retainer, whatever term you\u2019re familiar with. Just like you pay your builder in advance to purchase the building materials, we request a small deposit for the services we provide. <\/p>\n
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By moving to an engaged model, we\u2019ve provided much better service to our customers! Our team isn\u2019t channelling our resources into dead vacancies, and they\u2019re not spread as thin. Working more effectively means we are delivering results faster and using new technology to improve our services too! <\/p>\n
At Fuse, our business focuses on specialist industries; manufacturing, infrastructure, utilities, insurance and wealth management. With dedicated consultants who have come directly from the industries they recruit in, you can trust us to understand the technical needs of the roles you require. <\/p>\n
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