Customer Relationship Officer

Job title : Customer Relationship Officer
Location : Logan City
Job type : Permanent
Salary : AU$60000 - AU$61000 per annum + Attractive package
Reference : BBBH13588_1609735583

Are you looking for a role where you are an integral part of the team?

Do you want to work where you can use your passion to provide outstanding customer service? This just might be the right role for you!

About Company:

Our client is an Australian owned and operated business, specialising in the development, manufacture, and commercilisation of innovative and generic pharmaceutical products for the veterinary animal health space.

Due to ongoing business growth, our client is now seeking an experienced Customer Relationship Officer to join their successful team in Brisbane.

The Role:

As a Customer Relationship Officer, you will be responsible for the management of first line customer relationship and documentation, within the contract manufacturing division.
Duties will include but are not limited to:

  • Provide exceptional customer service to existing Customer base
  • Manage existing accounts and provide technical support
  • Work with clients to achieve desired products
  • Consult, prepare and distribute Customer documentation
  • Participate in Research & Development associated with Customer requests/orders
  • Tax Concession duties
  • Participate in Quality Assurance of internal processes


  • 2+ years' experience in a diverse, customer-focused role, preferably within the Pharmaceutical industry
  • Excellent communication skills
  • Further education in Administration, Science, or similar field
  • Previous experience with regulatory institutions (APVMA, TGA, GMP, ISO) is desirable
  • Previous experience in GMP facilities (APVMA/TGA) is desirable
  • High level of computer literacy and ability to quickly learn new computer packages

How to apply:

The right person for this opportunity will demonstrate a passion for accuracy and attention to detail, has excellent written and oral communication skills and is well organised and process driven.

If this is you, please click APPLY now. For further information, please call Chelsey Elfverson on 0478 191 193 or email