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Customer Service Consultant

Customer Service Consultant

Job Title: Customer Service Consultant
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Industry: Insurance & Wealth Management
Reference: BBBH10198_1580165775
Contact Name: Victoria Tite
Contact Email: vtite@fuserecruitment.com

Job Description

This highly regarded Insurance firm located in the CBD are seeking an experienced Customer Service consultant. This is an amazing opportunity to join a business that believes in its employees and provides them with great career opportunities.

Your key responsibilities in this role will be to provide clients with an exceptional level of customer service while meeting your individual targets in a phone based environment. In addition you will also be responsible for building customer rapport, resolving queries or complaints in a timely fashion and identifying potential sales opportunities.

To be successful in this role you will ideally have experience in a call centre or client service position within the Insurance industry and meet the following requirements:

  • Excellent written and oral communication skills
  • Proven 'client first' approach
  • Ability to work as a team and take initiative
  • Superior time management and organisation skills
  • Willingness to learn and develop a success career within the Insurance industry

If you are looking to build your career in Insurance and love dealing with people on a daily basis, then this is an opportunity not to be missed!

To apply please forward your resume to Victoria Tite at vtite@fuserecruitment.com