Customer Service / Internal Sales Officer

Job title : Customer Service / Internal Sales Officer
Location : Queensland
Job type : Permanent
Salary : AU$55000 - AU$60000 per annum + + Super
Reference : BBBH12332_1604897386


Fuse Recruitment is a specialist recruitment firm servicing the Infrastructure, Utilities, Manufacturing, and Insurance industries throughout Australia. With a dedicated team servicing each sector you can be confident your profile will be accurately represented no matter your field.

The Role:

Reporting to the Customer Service Team Leader, this role will be across both Inbound Sales, and Customer Service and support

Your main responsibilities will include:

  • Co-ordinate customer orders via the input of orders into computer system and print delivery dockets for distribution
  • Answer external and internal customer enquiries via phone and email
  • Provide customers with technical product support
  • Process and investigate customer returns and credits
  • Process and assist with product warranty and service call requests

The successful applicant will have:

  • Have a proactive approach with strong problem solving skills
  • Demonstrate fantastic verbal and written communication skills
  • Have high data entry accuracy (mandatory)
  • Possess intermediate computer literacy
  • Have previous experience working within an ERP system
  • Display a professional and friendly manner
  • Be enthusiastic, self-motivated team player with previous experience in an administration/sales support role
  • Have a strong ability to juggle priorities and competing demands in a fast paced environment, while still maintaining strong attention to detail

This role will set you up for your next long-term career move, with a company who maintains a strong team culture and a lead from the front management structure if you have the above skills APPLY NOW!!