Customer Services Representative

Job title : Customer Services Representative
Location : Mulgrave, Monash, Victoria
Job type : Permanent
Salary : Negotiable
Reference : 15439

Fuse Recruitment is a specialist recruitment firm servicing the Infrastructure, Utilities, Manufacturing, and Insurance industries throughout Australia. With a dedicated team servicing each sector you can be confident your profile will be accurately represented no matter your field.

Our client is a personal care company dedicated to developing and manufacturing health and wellbeing products. They are looking for a customer service representative to join their team .

What's in it for you:

  • Immediate start

  • Great salary

  • Stable company profile

  • Day shifts

  • Career advancement

Specific tasks:

  • Cheerfully and professionally interact with customers and provide an enjoyable customer service experience

  • Answer phone enquiries in an efficient and friendly manner and ensure people are connected to the appropriate person in the company

  • Assists corporate departments with projects and tasks when needed

  • Coordinate and attend to wellness advocates events as required

  • Accurately pick and pack orders for employees and customers

  • Handle various payment types efficiently and accurately (cash, credit card etc.)

  • Responsible for balancing reception cash box with finance team

  • In-house event coordination, preparation and tidy up of meeting rooms

  • Receives vendors, and other visitors, directing them to respective meetings, areas, or people

  • Up-sell customers to get product of the month/ any specials that would be running at the time.

Position Essentials:

  • 2 years' experience with customer service and/or reception

  • Experience in office procedures.

  • Experience supporting a professional reception and information service.

  • Experience with multi-line telephone or switchboard

How to Apply:

To get yourself in front of this amazing opportunity to set you on the path of a permanent position that will grow your career APPLY NOW. Alternatively contact Shaun on 0411 805 940 or email for a chat about the role

At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, I'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!