Fuse Recruitment is a specialist recruitment firm servicing the Infrastructure, Utilities, Manufacturing, and Insurance industries throughout Australia. With a dedicated team servicing each sector you can be confident your profile will be accurately represented no matter your field.
Who will you be working with?
Reporting to the Branch Manager in a busy Launceston branch, this role is essential to the success of the business. Providing a friendly face of the business working with various internal and external stakeholders and assisting in the over success of the branch you can be sure the role will have you busy assisting the team in reaching their KPI's. This is a fast paced, customer service focused role.
What are the benefits?
- Immediate start
- Stable company profile
- The opportunity to really take ownership of the role
- Career advancement
- A close knit family team - the branch has mostly long term employees.
- A cattiness free environment.
- Friday drinks
- Monthly BBQ's
What will you be doing?
- Promotion and upselling where possible to walk in customers
- Providing exceptional and responsive customer service via service desk, inbound calls and emails
- Quoting and finalizing sales orders
- Assisting your external sales team with product information and availability
- Invoicing and cash handling
- Product logistics and tracking
- Customer escalations resolution in a professional manner
- General ad-hoc duties as needed to support your branch
What do you need?
- Exceptional customer service skills
- Understanding of trade counter operations
- Adaptable and able to think on your feet
- Confident in closing sales and achieve results for your branch
- PC proficient & experienced with MS Office
- Resilience and ability to work in a fast paced environment
- Pass a pre-employment process
If you think this could be the role for you then please apply now! Or, if you have any questions, please contact Sarah on 07 3343 6777
At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, I'd love to hear from you!
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!