IT System Administrator

Job title : IT System Administrator
Location : Scoresby
Job type : Permanent
Salary : AU$60000 - AU$90000 per annum
Reference : 15447

Reporting to the Broking Operations Manager, you will be responsible for supporting the broader business with daily IT needs and issues. This role involves face-to-face helpdesk support, with software and hardware.

Benefits

  • Supportive team environment
  • Modern, open plan offices with impressive lunchroom and kitchen!
  • Progressive business with ambitious growth plans
  • Develop your IT career and become an integral business resource

Responsibilities

  • Assist colleagues with access and usage issues
  • Set up new users on emails, software accounts, hardware
  • Fixing errors and issues
  • Functional testing of new features prior to user release and the development of customer self-help content
  • Liaise with external stakeholders and vendors
  • Diagnose and resolve IT issues efficiently and effectively
  • Project management and regular status reporting of IT projects to Management Team.

Requirements for the role:

  • 2+ years' experience in an IT position
  • Strong communication and customer service skills
  • Ability to problem solve and resolve issues
  • Strong knowledge of Windows 10 and Office 365
  • Application support experience including a desire to learn programming
  • Understanding of insurance and/or finance industry (preferred, not essential)

If you believe this is the right opportunity for you, Apply now!