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Quality Associate

Quality Associate

Job Title: Quality Associate
Contract Type: Permanent
Location: SE Suburbs Melbourne, Victoria
Industry: Manufacturing
Reference: BBBH11293_1591668324
Contact Name: Steven Nguyen
Contact Email: snguyen@fuserecruitment.com

Job Description

Our client is looking for a skilled Quality Associate Officer to join their team in a leading FMCG Manufacturer to assist with their customer complaint program. This role will be based out of the Eastern Suburbs of Melbourne and is a permanent full-time opportunity.

Responsibilities:

  • Continuous improvement of food safety and quality management systems
  • Managing product investigations with technical SMEs or relevant department managers
  • Ensuring complain documentation is up to date
  • Ability to review trends of performance to report back to boarder organisation
  • Ability to implement any action that was the result of an investigation to address the root cause of complaint
  • Ability to liaise/communicate with Chinese exporter

Requirements:

  • Significant experience in handling customer complaint (Preferably more than 3 years)
  • Verbal and written communication in both English and Mandarin
  • Able to manage and resolve conflicts

Benefits:

  • Competitive Full Time Salary Package
  • Great Culture

If this is you click Apply Now or contact Steven on 0435 835 727 for more information.