Quality Associate

Quality Associate

Job Title: Quality Associate
Contract Type: Permanent
Location: SE Suburbs Melbourne, Victoria
Salary: AU$55000 - AU$70000 per annum
Reference: BBBH11293_1591668324
Contact Name: Steven Nguyen
Contact Email:
Job Published: June 09, 2020 12:05

Job Description

Our client is looking for a skilled Quality Associate Officer to join their team in a leading FMCG Manufacturer to assist with their customer complaint program. This role will be based out of the Eastern Suburbs of Melbourne and is a permanent full-time opportunity.


  • Continuous improvement of food safety and quality management systems
  • Managing product investigations with technical SMEs or relevant department managers
  • Ensuring complain documentation is up to date
  • Ability to review trends of performance to report back to boarder organisation
  • Ability to implement any action that was the result of an investigation to address the root cause of complaint
  • Ability to liaise/communicate with Chinese exporter


  • Significant experience in handling customer complaint (Preferably more than 3 years)
  • Verbal and written communication in both English and Mandarin
  • Able to manage and resolve conflicts


  • Competitive Full Time Salary Package
  • Great Culture

If this is you click Apply Now or contact Steven on 0435 835 727 for more information.