Service Coordinator

Job title : Service Coordinator
Location : Victoria
Job type : Permanent
Salary : AU$60000 - AU$65000 per annum + Plus superannuation
Reference : 14726

Overview:

Fuse Recruitment is a specialist recruitment firm servicing the Infrastructure, Utilities, Manufacturing, and Insurance industries throughout Australia. With a dedicated team servicing each sector you can be confident your profile will be accurately represented no matter your field.

The Benefits:

  • Free onsite parking
  • Day shift plus scope for overtime
  • Stable long-term opportunity with full-time hours
  • View to permanency
  • Well-equipped modern facility
  • Distribution / Warehousing environment
  • Supporting a Service team and Factory manager
  • Immediate start

The Role:

This role is critical to the company's ability to meet their on-time delivery promise to customers across Mining, Civil Construction and Agriculture customer profiles. Working with a team dedicated to achieving these deadlines, you will also enjoy an unparalleled team environment. Due to increased demands, there is a requirement for a skilled Service Coordinator to join the team:

  • Continue to service existing business relationships with valued clients
  • Provide expert planning and coordination of service schedules
  • Trouble shoot any complaints with swift resolution
  • Support the business in other areas as needed
  • Have exceptional customer service skills
  • Perform tasks utilising existing PC programs
  • Assist all areas of the team nationally as needed

Essential Requirements:

  • Mechanical aptitude with previous experience in a similar role
  • Experience with machinery parts and services
  • Skills utilising difference platforms such as Email, Parts look up tools & switchboard operations
  • Understanding of Quoting processes
  • Business to business calling to increase your branch portfolio
  • Maintaining accurate input in the database at all times
  • Communicate with your team to ensure a fluid response to all customer needs
  • Assist internal sales and service team members

How to Apply:

To be considered for this role you must have demonstrated experience as outlined above and have sound experience in a fast-paced team environment with exceptional customer service skills. If this position sounds like you then please APPLY now to be immediately contacted or alternatively call Pamela on 0466 305 093 for a confidential conversation during office hours.

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