Service Receptionist

Service Receptionist

Job Title: Service Receptionist
Contract Type: Permanent
Location: Logan City, Queensland
Salary: AU$25.28 - AU$27.00 per hour
Start Date: Asap
Reference: BBBH7525_1542081106
Contact Name: Mathew ter Haar
Contact Email:
Job Published: November 13, 2018 14:51

Job Description

The Client
Proudly 100% Australian owned and operated, our client is a leading manufacturer of construction equipment and earthmoving machinery. This industry leading organisation is currently searching for a Customer Service Representative.

The Role
The purpose of a Service Receptionist is to support and improve customer service levels by making process improvements at all levels, working alongside key Managers, sales staff, branches and planning staff. Some duties and responsibilities of this role include:

  • Answer phone enquiries promptly and are ensure they are dealt with efficiently
  • Scheduling servicing as required
  • Build effective customer relations by understanding your customers and learning their business opportunities
  • Liaising with internal departments to ensure customer requirements are met, namely planning, branch nominated person and service departments
  • Keep customers updated throughout the service process
  • Undertake other duties when required by Management

Essential Requirements

  • Previous experience working in a mechanical environment highly regarded
  • Excellent communication and interpersonal skills
  • Component in computer systems; ERP, CRM, outlook email, word and excel
  • Highly organized and ability to time manage multiple tasks and priorities
  • Highly motivated and self-directed
  • Must demonstrate the desire to perform in a professional manner as a team member as well as to give inputs on activities that will help complete project assignments in a timely and efficient manner while upholding the quality and safety standards.

What's in it for you

  • Become part of a leading equipment manufacturer
  • Take an active role in the growth of the company
  • Opportunity for personal development with a strong internal promotion policy
  • Free onsite parking

How to apply
If you're interested in the role, hit the apply now button. For a confidential conversation, call Mathew at Fuse on 07 3343 6777

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