Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9mdxnllxjly3j1axrtzw50l2pwzy9zdwitymfubmvylwrlzmf1bhquanbnil1d

Spares & Service Coordinator

Spares & Service Coordinator

Job Title: Spares & Service Coordinator
Contract Type: Permanent
Location: Wetherill Park, New South Wales
Industry:
Salary: Negotiable
Reference: BBBH8009_1550730817
Contact Name: Anastasia Watson
Contact Email: awatson@fuserecruitment.com
Job Published: February 21, 2019 17:33

Job Description


The Company
This is a great chance to join a well-respected 100% Australian owned manufacturer. This rapidly expanding organisation is in need of Spares & Service Coordinator for an immediate start.

Responsibilities

  • Answers phone calls and actions customer enquiries
  • Greets walk in customers and attend to over counter spare parts sales
  • Processes quotes, orders, payments and invoices
  • Check in service and repair work and coordinate service technician schedule to meet customer demand
  • Interprets spare parts calls
  • Advise customers over the phone in breakdown situations and determine best outcomes
  • Monitors current/outstanding service orders to ensure customer expectations of completion are being met
  • Develops and maintains good relationships with customers and responds to technical enquiries on products/services
  • Performs daily after sales/service calls to previous customers
  • Carries out administrative processes associated with service and spares function, including maintenance of customer database
  • Monitors delivery/distribution of products/services to ensure alignment with customer expectations



Essential Requirements

  • Demonstrate excellent customer service and complaint handling skills
  • Administration experience
    • Highly Proficient in Microsoft applications - outlook/excel/word
  • Good written and verbal communication skills
  • Ability to manage multiple tasks efficiently
  • Confident in building rapport with internal and external stakeholders



If you are immediately available and want to work for an employer who recognizes your efforts, please submit your resume ASAP or alternatively call Anastasia on 0466 887 706.

Google Reviews