Hybrid Work: 6 Ways to Increase Team Connection and Productivity

With the Fair Work Commission working on a new “working from home” clause, employers should be prepared for possible changes in how remote work is regulated. The upcoming rules could impact key areas like overtime, employee rights to request remote work, and safety and privacy requirements in home-based settings. As these policies take shape, it’s clear that WFH is here to stay, presenting both opportunities and responsibilities for employers. 

With offices spread across multiple Australian cities and a team that frequently works remotely – including some working from home full-time in New Zealand and Warrnambool – we’ve fully embraced the hybrid work model. This firsthand experience gives us a clear understanding of both the challenges and opportunities it presents. Drawing from our own experience, we’re here to share advice on keeping your hybrid team connected, productive, and engaged. 

To help you maintain a connected, productive team, here are some best practices for hybrid work models. 

1. Foster Connection Through Clear Communication and Regular Check-Ins

Clear and consistent communication is the backbone of a successful hybrid work model. Establishing structured channels – such as email, instant messaging, video calls, and project collaboration tools – ensures that teams can stay aligned and productive, regardless of location. Keep in mind that your employees may respond differently to various forms of communication, so offering a variety of tools helps cater to diverse preferences and collaboration styles. 

Regular team meetings and one-on-one check-ins are equally essential. Use video calls to maintain face-to-face interaction, making the interaction more personal. Individual check-ins provide opportunities to address concerns, offer support, and keep team members aligned with broader goals. 

“Clear communication with my team is key to the success of a hybrid work model. It helps us stay connected and aligned while managing multiple projects and moving parts.” – Nicole Hart, Marketing Manager, New Zealand 

2. Use Technology to Power Collaboration 

Technology is the backbone of any successful hybrid work model. Tools like project management software, cloud storage, and virtual whiteboards keep projects on track and enable smooth collaboration across locations.  

Platforms such as Asana, Trello, or Monday.com provide visibility into tasks, deadlines, and responsibilities, reducing confusion and ensuring everyone is aligned.  

Cloud-based storage solutions like Google Drive or OneDrive allow team members to access, edit, and share files securely and effortlessly, making collaboration seamless no matter where employees are working. 

Enhancing Communication and Engagement 

Effective communication is critical for hybrid teams, and integrated platforms like Microsoft Teams or Slack streamline conversations by centralising communication channels and minimising email overload. These tools enable real-time collaboration, ensuring quick decision-making and efficient workflows.  

Building Confidence with Training and Secure Tools 

To make the most of these tools, provide employees with proper training and ongoing support, so they feel confident and equipped to use them effectively.  

Meanwhile, robust cybersecurity measures – including VPNs and secure login protocols – protect sensitive data, ensuring that hybrid teams can work confidently and securely. 

3. Build an Inclusive Culture 

Keeping a team together in a hybrid environment requires a strong commitment to inclusivity. Make sure remote workers are included in meetings, have equal access to development opportunities, and are part of key decisions.  

Including remote employees and building relationships between different offices in different states is a key criterion when we choose team building activities at Fuse. This non-negotiable factor ensures that all team members, regardless of their location, feel valued, connected, and fully integrated into the company culture. Here are some of the fun activities we’ve organised to bring our team together: 

• Virtual Games: From fast-paced online bingo to solving virtual murder mysteries, we’ve brought out everyone’s competitive spirit. 

• Online Lunch’n’Learns: Our Online Lunch’n’Learns turn casual lunchtime into a chance to connect and share insights in a more relaxed setting. 

• Big Team Meet-Ups: Hosting conferences and large-scale meetings where we flew team members from across the country to one location – it’s always great to catch up in person! 

• Festive Fun with a Purpose: Our Christmas toy drive had everyone pitching in, with all our offices getting involved in the holiday spirit. 

• Charity Challenges: Events like Steptember brought some friendly competition as we formed teams with colleagues who don’t usually work together – great for bonding and giving back! 

4. Define Expectations and Guidelines  

A McKinsey study revealed that effective communication can boost productivity by up to 25%, particularly when team members feel connected and aligned.  

Set clear guidelines and expectations around work hours, communication protocols, and performance goals. Providing structure helps employees understand their responsibilities, reduces misunderstandings, and boosts productivity. 

• Define Availability and Flexibility: Specify when team members are expected to be available, while also accommodating flexible working arrangements. This balance ensures alignment while respecting individual work styles. 

• Outline Preferred Communication Tools: Clarify which tools (e.g., email, instant messaging, project management software) should be used for specific purposes, such as urgent issues versus routine updates. 

• Provide Training on Processes: Ensure employees are trained on workflows, tools, and reporting procedures, so they feel equipped to meet expectations. 

• Set Milestones and Checkpoints: Break down long-term goals into smaller, trackable milestones. This approach fosters accountability, encourages autonomy, and ensures progress stays on track. 

• Document Policies: Create a centralised, easily accessible document outlining all guidelines, so employees can reference them as needed. 

• Encourage Two-Way Communication: Make room for employees to share their needs or suggest improvements to any processes or guidelines. 

5. Focus on Results, Well-Being, and Motivation 

In a hybrid work model, providing flexibility can make a huge impact on productivity. Shift the focus from micromanaging hours to prioritising results, trusting your team to manage their time effectively. This results-oriented approach builds autonomy and empowers employees to work in ways that best suit them, increasing both productivity and job satisfaction. 

Equally important is promoting well-being and a healthy work-life balance. Encourage employees to set boundaries, take regular breaks, and prioritise self-care. Supporting wellness not only prevents burnout but also helps maintain consistent productivity and engagement within the team. 

Recognise and celebrate the contributions of all team members, whether they work remotely or in the office. Acknowledging hard work and achievements boosts morale, strengthens team spirit, and creates a positive and inclusive work environment. A couple of ways we like to do this at Fuse is by sharing great news in a company-wide group chat and posting it on our digital notice boards which are displayed on large televisions in each of our offices. 

6. Collect Feedback and Refine Your Approach 

Listen to your team’s experiences with the hybrid model and make adjustments as needed. Regular feedback helps you keep improving and ensures the model works well for both cohesion and productivity. 

At Fuse Recruitment, we’re here to build cohesive and high-performing teams in today’s hybrid work landscape. Whether you need guidance on attracting top talent, creating flexible working arrangements, or fostering team collaboration, our industry specialised consultants have the insights and experience to support your goals. 

Contact Fuse Recruitment today to discover how we can help you navigate hybrid work while finding the right people to drive your business forward.