Safer Sites Start With Smart Systems: How Fuse and PSC Help You Stay Ahead of Labour Hire Risk

For many businesses, using labour hire solutions is an efficient, flexible way to keep operations moving. At Fuse Recruitment, we provide skilled, work-ready talent to meet your changing needs. But even with the convenience of labour hire, there’s an important truth that often goes overlooked: the responsibility for safety remains shared.

That’s why we’ve partnered with PSC Workers’ Compensation Services to offer clients a unique opportunity – a complimentary Risk Review designed to help your business stay confident, compliant, and cost-efficient when managing temporary staff.

Proactive, Not Reactive

Rather than wait for incidents to occur, Fuse and PSC WCS believe in supporting host employers to prevent issues before they arise. The law makes it clear: if a workplace injury occurs, the host employer must ensure the environment is safe – regardless of who pays the wages.

Host employers often focus on onboarding and daily operations, assuming the labour hire provider bears all legal responsibility. But a shared duty of care means that if a temporary worker is injured due to site conditions, inadequate training, or equipment issues, the host employer may be held accountable.

A proactive risk management approach is essential. By identifying labour hire risks early, you can avoid costly recovery actions, compliance investigations, reputational risks, and premium increases. PSC recently worked with a Fuse client in the manufacturing sector who dramatically reduced injury-related costs and compliance burdens by implementing smarter workplace safety practices. This included upgrading their return-to-work protocols and improving supervisor training.

Your Partners in Labour Hire Risk Management

Fuse already takes pride in supplying quality personnel who are inducted, briefed, and work-ready. PSC WCS complements that with deep expertise in injury management, claims minimisation, and return-to-work programs.

Through this partnership, Fuse clients gain access to:

• A tailored risk review of your current injury management and safety processes
• Expert support to align with legal, WorkCover, and public liability requirements
• Practical recommendations to reduce exposure and protect your brand

These reviews go beyond checklists. They explore your unique industry risks, review past claims history, assess your site controls, and benchmark against best practices.

Real-World Consequences: The Cost of Inaction

Consider a recent PSC case: a labour hire worker sustained a back injury while operating outdated equipment on a host employer’s site. Although the agency held the workers compensation policy, the host employer faced a WorkCover recovery action. Lapses in equipment maintenance and lack of documented training exposed them to more than $250,000 in costs. This was avoidable.

The story reinforces a core message – it’s not just about having workers covered. It’s about ensuring your processes, site environment, and people are working together to prevent injury in the first place.

A Strategic Investment, Not an Added Cost

Managing labour hire risk isn’t about fear. It’s about foresight. Taking the time to assess your workplace now could save significant costs, disruptions, and compliance issues down the track. In today’s compliance-driven environment, staying ahead of regulatory obligations is critical.

One of PSC’s national clients saw a premium rate reduction of 16.8% within 12 months after rolling out a structured return-to-work program. Site supervisors were trained, job task analyses were conducted, and injury response times improved across every location. Their operational confidence – and cost efficiency – grew with it.

FAQs: What You Might Be Wondering

Q: We haven’t had any major incidents — do we still need this?
A: Yes. A risk review is a smart check-up, not a crisis response. It confirms what’s working and highlights small gaps before they become problems.

Q: Will this take a lot of time or disrupt my team?
A: Not at all. Reviews are designed to be efficient and collaborative. Most are completed within a few sessions, with zero operational downtime.

Q: Is this only relevant for high-risk industries?
A: No. Claims and compliance issues affect every industry — including office environments, field crews, and client-facing teams.

Take the Next Step in Labour Hire Risk Management

If you have temporary workers on site, now is the time to act. Fuse clients are eligible for a complimentary Risk Review from PSC — no obligations, just practical insight to protect your business and your people.

Let’s ensure every worker you welcome arrives at a site that’s safe, supported, and future-ready.

Book your free Risk Review today:

Visit: https://workerscompensationservices.com.au/contact
Or speak to your Fuse account manager to arrange an introduction.