Client Relationship Manager
Accomplished Client Relationship Manager with 10+ years’ experience in superannuation and financial services, specialising in building and nurturing strong partnerships with employers, members, and key stakeholders. Known for developing tailored engagement strategies that drive loyalty, satisfaction, and measurable business outcomes.
Accomplished Client Relationship Manager with 10+ years’ experience in superannuation and financial services, specialising in building and nurturing strong partnerships with employers, members, and key stakeholders. Known for developing tailored engagement strategies that drive loyalty, satisfaction, and measurable business outcomes.
Strong ability to lead teams in delivering exceptional client experiences, coaching staff to achieve high performance, and implementing data-driven solutions to resolve complex issues. Adept at managing multi-point relationships, facilitating educational sessions, and ensuring compliance with industry regulations, they consistently enhance service quality and strengthen organisational reputation.
Recognised for strategic thinking, proactive problem-solving, and fostering collaborative partnerships, this professional delivers results while creating lasting client trust and engagement.
If you are interested in learning more about this candidate or would like to discuss a vacancy in your business, please contact Sarah Roberts on 0468 022 388.Production Team Leader
An experienced production professional with over 12 years in food manufacturing, with experience leading a team of 30+. Skilled in supervising production lines, coordinating staff, managing rosters, maintaining machinery, and enforcing GMP and WHS standards, ensuring safe, efficient, and high-quality operations.
An experienced production professional with over 12 years in food manufacturing, with experience leading a team of 30+. Skilled in supervising production lines, coordinating staff, managing rosters, maintaining machinery, and enforcing GMP and WHS standards, ensuring safe, efficient, and high-quality operations.
Proficient in staff training, workflow optimisation, and assisting quality assurance with non-conformance issues, they excel at balancing operational efficiency with team development. Previous experience across machine operation, food preparation, and stock management has provided a strong foundation in fast-paced production environments.
Known for reliability, strong leadership, and a hands-on approach, this professional delivers consistent results while fostering a safe, engaged, and high-performing team culture.
If you are interested in learning more about this candidate or would like to discuss a vacancy in your business, please contact Ashleigh Stevens on 0411 805 940.Customer Service Team Lead
A results-driven professional with 5+ years of experience in leading high-performing customer service and retail banking teams. Skilled in coaching, mentoring, and motivating teams to deliver consistent, high-quality outcomes, they excel in operational management, performance improvement, and service delivery.
A results-driven professional with 5+ years of experience in leading high-performing customer service and retail banking teams. Skilled in coaching, mentoring, and motivating teams to deliver consistent, high-quality outcomes, they excel in operational management, performance improvement, and service delivery.
Proficient in analysing customer feedback, NPS, CSAT, and operational metrics, they implement data-driven improvements to processes and escalate management practices that protect brand reputation. Known for building strong stakeholder relationships and aligning service delivery with organisational goals, they also develop tools and dashboards that enhance visibility, accountability, and team performance.
Recent achievements include transforming partner channel NPS, reducing escalations, and implementing QA and coaching frameworks that sustain engagement and service excellence. With qualifications in business project management and cyber security, alongside experience in CRM, telephony, and reporting systems, they bring a strategic yet hands-on approach to customer experience leadership.
If you are interested in learning more about this candidate or exploring opportunities, please contact Romina Hayat on 03 9676 8314.
Mortgage Broker
With over a decade of experience in banking and finance, this accomplished professional specialises in residential lending, portfolio management, and client relationship development.
Skilled in credit assessment, risk analysis, and compliance, they consistently deliver tailored financial solutions while identifying new business opportunities and strengthening client retention.
With over a decade of experience in banking and finance, this accomplished professional specialises in residential lending, portfolio management, and client relationship development. Skilled in credit assessment, risk analysis, and compliance, they consistently deliver tailored financial solutions while identifying new business opportunities and strengthening client retention.
They have experience in managing a diverse residential lending portfolio, facilitating client onboarding, preparing credit applications, and conducting regular portfolio reviews. Previously, they held multiple progressive roles from private banker to home finance manager supporting high-net-worth and premium clients, training teams, and driving cross-selling and business growth.
Known for strong relationship-building, mentorship, and collaboration, they excel in aligning client needs with regulatory requirements, providing strategic advice, and enhancing overall customer experience.
If you are interested in learning more about this candidate or would like to discuss a vacancy in your business, please contact Sarah Roberts on 0468 022 388.Quality Assurance Lead
A seasoned QA professional with 15+ years of experience in food safety, supplier management, and quality systems across Australia and New Zealand. Skilled in leading supplier audits, implementing HACCP and GMP programs, and driving continuous improvement initiatives, they ensure compliance, product integrity, and operational excellence.
A seasoned QA professional with 15+ years of experience in food safety, supplier management, and quality systems across Australia and New Zealand. Skilled in leading supplier audits, implementing HACCP and GMP programs, and driving continuous improvement initiatives, they ensure compliance, product integrity, and operational excellence.
In their experience as Supplier QA Specialist, they led APAC supplier audits, managed non-conformance investigations, and supported new product introductions while maintaining FSANZ, GFSI, and Mars standards.
Proficient in food safety audits, supplier qualification, lean processes, packaging technologies, and cross-functional collaboration, they combine technical expertise with strategic leadership to deliver measurable results and risk mitigation.
If you are interested in learning more about this candidate or would like to discuss a vacancy in your business, please contact Michael Hadley on 0428 805 454.